# BranchLead > BranchLead is an Australian HubSpot implementation partner based in Surry Hills, Sydney. We fix the HubSpot you inherited, build the CRM, automation, reporting and integrations you actually need, and hand it back as something you own outright — no lock-in. We are senior-led: one experienced HubSpot specialist stays on your project the whole way, rather than handing it down a chain of juniors. We start by getting what you already have working before recommending anything new, and we tell you what you don't need to buy. ## What we do BranchLead sells three things. - [Speed to Lead](https://branchlead.com/speed-to-lead): Every enquiry answered in minutes, with a call-now alert while the lead is still warm. Built for Australian trades and home services. Setup and monthly, ex GST. - [Business systems audit](https://branchlead.com/systems-audit): We map how your business runs today across every tool you already pay for and show you where it leaks, in the order worth fixing. The consultation is free; the audit itself is paid work. - [HubSpot contracting](https://branchlead.com/hubspot-contracting): Delivery capacity for agencies and consultancies who have sold HubSpot work and need it built. Under your banner, to your standard, priced per build or per block of capacity. - [Pricing](https://branchlead.com/pricing): What it costs, before you ask. Speed to Lead is two numbers, one to build it and one to keep it running; the audit and contracting are quoted once we know the shape. Ex GST. ## Guides & research - [Nobody Manages Your HubSpot: What That Costs](https://branchlead.com/blog/unmanaged-hubspot-portal): Everyone uses HubSpot a bit and nobody is responsible for it. Here is what quietly decays in an unowned portal, which safety nets expire while you wait, and what it takes to hand the whole thing over to someone. - [HubSpot Custom Objects: When to Build One, What Breaks, and Why the Exit Is One-Way](https://branchlead.com/blog/hubspot-custom-objects): HubSpot's docs explain how to build a custom object in detail, but say almost nothing about when not to, what breaks, and the one-way exit once you do. - [HubSpot deal pipeline setup: built around the buyer journey](https://branchlead.com/blog/hubspot-deal-pipeline-setup): Three to seven stages, each named after something the buyer did rather than something your team did, with every transition triggered by a property. - [The HubSpot Contact Object: What It Is and How It Runs the System](https://branchlead.com/blog/hubspot-contact-object-property-management): The Contact carries the relationship every other object hangs off. Get the model wrong and the portal compounds the mistake. - [HubSpot lifecycle stages best practices: setup that doesn't break your reports](https://branchlead.com/blog/hubspot-lifecycle-stages-best-practices): Lifecycle stage is the most-misused property in HubSpot. - [HubSpot Workflow Re-evaluation: The Misunderstood 30-Minute Cadence](https://branchlead.com/blog/hubspot-workflow-re-evaluation): You have probably watched a HubSpot workflow do nothing right after you built it, and assumed it was broken. - [HubSpot Calculation Properties: When, Why, How, and Where They Hit Their Limits](https://branchlead.com/blog/hubspot-calculation-properties): You've got a number that lives in a spreadsheet instead of on the record, recalculated by hand every time someone needs it. - [HubSpot Company Hierarchies: How Parent, Child and Subsidiary Records Work](https://branchlead.com/blog/hubspot-company-hierarchies): You have got more than one company record for what is, in the real world, one business. - [HubSpot Marketing Hub onboarding: what proper setup involves](https://branchlead.com/blog/hubspot-marketing-hub-onboarding): Marketing Hub is not plug and play. - [HubSpot Progressive Profiling: Queue Model vs Dependency Model](https://branchlead.com/blog/hubspot-progressive-profiling): Two forms, same contact, two different approaches. - [HubSpot Active Lists vs Static Lists: The Operational Difference](https://branchlead.com/blog/hubspot-active-lists-vs-static-lists): Active lists update themselves. - [HubSpot Contact Deduplication: How the Match Logic Works](https://branchlead.com/blog/hubspot-contact-deduplication): HubSpot's native deduplication tool compares email address first, phone number second, and name plus company name third. - [The Speed-to-Lead Study](https://branchlead.com/blog/speed-to-lead-study): The research on response time and inbound conversion, with an illustrative cost model and the wiring that acts on it. - [How to Choose a HubSpot Consultant](https://branchlead.com/blog/how-to-choose-a-hubspot-consultant): A plain guide to choosing a HubSpot consultant: what they do, whether you need one, consultant vs partner vs in-house, the seven checks before you hire, and the red flags that should worry you. - [CRM for Small Business in Australia](https://branchlead.com/blog/crm-for-small-business): An honest guide to choosing a CRM for a small business — what a CRM is, when you actually need one, the main tools compared (HubSpot, Pipedrive, Capsule, Zoho), and what setup really costs. - [HubSpot RevOps Architecture](https://branchlead.com/blog/hubspot-revops-architecture): How the HubSpot objects fit into one RevOps system: object relationships, data flow, the property model, and the reporting hierarchy that holds up. - [HubSpot Lead Scoring for Engagement](https://branchlead.com/blog/hubspot-lead-scoring-engagement): Rebuilding a HubSpot lead scoring model that separates fit from engagement and weights both deliberately, so sales works the right leads at the right time instead of ignoring the list. ## Company - [Contact](https://branchlead.com/#contact): Tell us what you are working on and we will tell you what we would do. The first consultation is free. Phone +61 2 8105 5008. - [BranchLead home](https://branchlead.com/): Australian HubSpot implementation partner — CRM, automation and integrations, built once and owned by you. - [Blog](https://branchlead.com/blog): Articles on getting real value out of HubSpot. - [Privacy policy](https://branchlead.com/privacy-policy): What we collect, why we hold it, and how to have it removed. - [Terms](https://branchlead.com/terms): The terms covering use of this site and our services. ## Notes - We are based in Surry Hills, Sydney, Australia, and work with Australian and international clients. - You own everything we build. We do not lock you into ongoing dependence to keep your system running.