CRM Software for Small Business Australia

What is a CRM?

Customer Relationship Management software, or CRM for short, is an all-in-one client database tool. It digitally collects all relevant customer information and interactions, enabling businesses to automate time-consuming tasks.

A few examples where automation is used are marketing, sales, onboarding, client follow ups & invoicing. By automating the basics, business owners can take back their time and re-focus on what's most important to them.

• Take Back 20%

  On average, small business owners who use automation save up to 20% of their time on manual tasks.

• All In One

  Once you have all your customer information and follow-up notes, you can send an email or call them all without changing screens.

• Two-way sync from your website to your CRM.
• Manage all emails, text, and call conversations on one screen.
• Automate replies & reminders to your customers.
• Connect your social platforms to post and manage TikTok, Facebook & Instagram from one tool.

What’s In It For You?

For most business owners, the largest time sink is the back-and-forth and follow-up required to close a request and then have the client action it. Centralising all customer information, setting up follow-up tasks, and then automating the entire process enables business owners to keep their focus where it's needed most.

• Construct a standard operating process to speed up your processes.
• Automate every channel to eliminate tedious back and forth.
• Features like calendar booking systems, CRM integration, and automation.
• Set up the basics from day one to scale your business as you focus on growth.

Why Branchlead CRM?

Unlike other international CRMs, we are an Australian-based business that knows our digital landscape and understands the unique challenges of growing a small business locally.

Our platform is built to grow your business locally and has the capacity of scale to support your business at a National level.

• Australian Support

  Support that's online at the same time you are, to help when you need it most, not the next day.

• Local Number Enabled

  Local state, toll-free and mobile numbers are enabled to help small businesses win the trust of their customers.

• Create calendars and schedule follow-ups with one tool.
• Send invoices and take payments with Stripe.
• Manage your Google Business Profile.
• Build out memberships and launch an academy.

Branchlead has been a lifesaver for my woodworking business. Nick helped create a cohesive brand identity and a website that attracts new customers effectively. On the first day, my site went live, I got a lead! I highly recommend Branchlead for any new business ready to build their online platform."

Frequently Asked Questions

• What is SaaS, and how does it work?

  SaaS stands for Software as a service. It’s a cloud-based service in which software is hosted online and accessible via the Internet rather than being installed on individual computers or servers. Users can access the software on a subscription basis, allowing for scalability, flexibility, and ease of updates.

• What are the benefits of using Branchlead SaaS?

  Our service offers several benefits, including cost efficiency by eliminating hardware needs, easy scalability, providing access from anywhere, ensuring automatic updates, and facilitating real-time team collaboration.

• Can I customise your platform to fit my business needs?

  Yes, our SaaS platform is highly customizable. You can tailor various features, settings, and integrations to match your business processes and requirements. We offer API access and support for custom integrations to ensure the platform works seamlessly with your existing systems.

• What kind of support do you offer to users?

  We provide comprehensive support, including 24/7 customer service and a dedicated account manager. We also offer onboarding assistance, training resources, and regular check-ins to help you get the most out of our platform.

Got a Question?

• 
  Phone +61 258 385 839
• 
  Email info@branchlead.com
• 
  Address 81-83 Campbell St, Surry Hills, New South Wales, 2010